Case Study: Quest accelerates Salesforce release management with Prodly

Quest streamlines Salesforce releases for 100,000+ customers with Prodly

Quest, a provider of IT management solutions, faced a challenge when implementing Salesforce Field Service Lightning (FSL). Their sales team had outgrown its legacy calendar system, and they needed a standard release management process to handle FSL's highly relational data. Manually moving this complex configuration data between Salesforce orgs was too difficult, leading many to build directly in production and risk errors.

Prodly provided the solution with its DevOps tool and pre-built FSL templates, which automated the deployment of configuration data. This eliminated the need for manual rebuilding, prevented data duplication, and reduced errors. As a result, Quest streamlined its pre-sales scheduling, achieved faster release cycles, and expanded its standardized process to include other Salesforce projects like CPQ and Commerce. Prodly saved Quest significant time and enabled their administrators to manage deployments efficiently.

Quest