Case Study: TruStone Financial reduces email volume and streamlines lending with ProDeal

TruStone Financial cuts servicing emails by 75% with ProDeal

The customer, TruStone Financial, faced challenges with high email volume, decentralized documents, and complex audit preparation. To address these issues, they partnered with vendor ProDeal to implement its data room solution.

ProDeal provided a centralized platform to organize and secure transaction files, which significantly streamlined communication and audit processes. The results from using ProDeal included a 75% reduction in servicing emails and a 25% reduction in production emails, leading to faster loan processing with fewer delays and errors.

TruStone Financial