Case Study: flaconi reduces out-of-stock rates with Procuros

Flaconi Improves Out-of-Stock Rate by 30%

flaconi, a leading German online beauty retailer, faced challenges in achieving complete digital connectivity with its diverse supplier base. This gap in their supply chain, despite an 85% EDI rate, led to business continuity issues and an increased risk of stock shortages. They sought a partner, Procuros, that could offer innovative technology and an agile approach to streamline processes and improve the experience for all involved parties.

Procuros implemented a unified API connection to integrate all suppliers, significantly reducing interface complexity and enabling automated error handling. This solution improved supplier satisfaction to a rating of 9.1/10. For flaconi, the results included a 30% reduction in their out-of-stock rate and lower internal costs for their accounting and supply chain management teams, allowing them to focus on further digitalization goals.

flaconi

Simon Berreth

Team Lead ERP and Finance