Case Study: Association of Professional Social Compliance Auditors (APSCA) achieves global certification scale, $4.8M cost avoidance and stronger exam integrity with ProctorU

How Online Proctoring Beats In-Person Exam Administration to Securely Certify Social Compliance Auditors

The Association of Professional Social Compliance Auditors (APSCA) needed a credible, quick-to-implement, scalable and cost-effective way to deliver a standardized global certification for 3,200+ auditors across 93 countries and 47 languages. After in-person pilot tests showed scalability and integrity limitations, APSCA selected ProctorU’s uPro live proctoring service to meet those logistical and security requirements.

ProctorU provided one‑to‑one live online proctoring with full video, screencast and chat logs, enabling proactive detection of suspicious behavior and clear evidence when breaches occurred. The ProctorU solution allowed APSCA to rapidly scale the CSCA program worldwide, increase prevention and validation of integrity issues, and avoid an estimated $4.8 million in costs (about $500 per auditor per exam) while supporting 3,200+ auditors and 40+ member firms.

APSCA

Rona Starr

President and Chief Executive Officer