Case Study: Troy University achieves stronger online program integrity and reputation with ProctorU

Ensuring the Reputation and Integrity of Online Education at Troy University

Troy University faced the common online-education challenge of preserving academic integrity and assuring students and faculty that online degrees match on‑campus quality. To address this, Troy partnered with ProctorU, using its online proctoring and identity verification solution to monitor exams, verify test-taker identities, and provide administrative oversight.

ProctorU implemented a platform with real‑time admin views, incident flagging, exportable reports and a schedule view that lets staff pinpoint potential fraud by course and assessment—replacing a workflow that previously relied on PDF reports delivered hours later with immediate visibility. The result: faster investigations, greater faculty confidence, and a demonstrable boost to program credibility at Troy University as proctored exams help validate degree quality and ensure a fair testing environment.

Troy University

Shannon Carolipio

Assistant Director Academic Testing