Case Study: TWG (Indiana developer, construction & management firm) achieves 24/7 centralized SOP access and unified training with Procore Training Center

TWG’s Training Center: One-Stop Best Practices 24/7

TWG is an Indianapolis-based developer, construction, and management firm (founded 2007) with projects in 11 states and a portfolio of $704M completed and $530M in the pipeline. As the company scaled, its Best Methods and SOPs were trapped on a remote drive behind a spotty VPN and folder-based chaos, making it hard for dispersed teams to find procedures or get Procore training when they needed it.

TWG implemented a branded, cloud-based Training Center that integrates its in-house SOPs and Best Methods with Procore’s support tutorials, providing a single, 24/7 training hub. The result: consolidated, searchable SOPs; real-time alignment between field and office; self-paced Procore training for staff; faster QC and smoother project turnovers with smaller punch lists; and immediate on-site access to procedures that standardize processes across the company.

TWG

Kailey McClimon

Software Implementation Specialist