Case Study: Timberlake Construction achieves faster RFI turnarounds and reduced paper and rework costs with Procore

Timberlake Construction - Customer Case Study

Timberlake Construction is a 40-year‑old, family‑owned commercial general contractor based in Oklahoma City with more than 70 employees and projects in all phases of construction. The company struggled with an outdated, manual workflow—tracking RFIs and submittals by email and spreadsheets, printing and manually updating multiple drawing sets, duplicated data entry, and wasted time resolving rework—which made it hard to scale and keep project information current.

Timberlake implemented Procore to centralize documents, automate tracking, and streamline communications. The platform cut RFI and submittal turnaround from a week or more to one–two days, shortened pricing/change cycles from about a month to two–three weeks, reduced drawing sets and paper costs (reproduction line items fell from ~$5,000 to ~$1,000), and improved accountability so the team can focus on managing projects instead of hunting for information.

Timberlake Construction

Cale Lopp

Project Manager