Case Study: Mill Creek Residential Trust achieves portfolio-wide standardization and saves an estimated 20 hours per month with Procore

Standardization saved Mill Creek an estimated 20 hours a month

Mill Creek Residential (MCR) is a national developer and in‑house general contractor with a coast‑to‑coast portfolio spanning major U.S. markets. Managing widely dispersed teams and local, inconsistent standard operating procedures made it difficult to standardize workflows, coordinate dozens of specialty contractors, and maintain consistent quality and financial controls across projects.

MCR implemented Procore’s integrated cloud construction management platform to standardize financial forecasting, QA/QC, and project management across its portfolio. The platform eliminated redundant processes, enabled staff to move between regions without local rework, delivered transparent real‑time reporting and quality tracking, and saved the company an estimated 20 hours per month while improving collaboration and partner value.

Mill Creek Residential Trust

Ryan Ducken

Millcreek Residential Trust