Case Study: KBD Group achieves company-wide adoption and streamlined construction management with Procore

KBD Group - Customer Case Study

KBD Group, a 50‑year design and construction firm with about 150 professionals across multiple U.S. offices, partnered with Procore to modernize its construction management processes. The main challenge was widespread skepticism—long-tenured staff and numerous subcontractors were expected to resist changing familiar systems, so the company needed a way to drive broad internal and external buy‑in.

KBD addressed this with a top‑down rollout led by executives, hands‑on training, a cross‑functional Procore Committee, custom usage reporting, incentive programs, and contract language requiring subcontractor use. The result was strong adoption within the first year, a company mandate to use Procore on new jobs by year two, improved visibility and compliance, happier subcontractors, and employees who moved from reluctant users to platform advocates.

KBD Group

Neil Lovelace

Technology Manager