Case Study: KBD Group boosts collaboration and platform adoption with Procore

KBD Group boosts adoption across 150 staff with Procore

KBD Group, a nationwide general contractor, faced the challenge of internal resistance when adopting new technology to improve their long-established project management processes. Partnering with Procore, they needed to secure universal buy-in from a large, skeptical staff across multiple offices for their new construction management platform.

To drive adoption, Procore's platform was implemented with a top-down executive push, comprehensive training, and a dedicated internal committee. KBD Group used custom reporting to track usage, incentivized top users with recognition and rewards, and mandated platform use through subcontractor contracts. These strategies, facilitated by Procore, transformed reluctant employees into advocates, achieving widespread internal and external adoption and increased collaboration across all their regional offices.

KBD Group