Case Study: AvalonBay Communities, Inc. achieves faster approvals and centralized document control with Procore

AvalonBay Communities, Inc. - Customer Case Study

AvalonBay Communities, a publicly traded real estate investment trust that builds, redevelops and manages apartment communities, struggled with large project teams, slow approval workflows and cumbersome document distribution—often relying on mailed drawings—which delayed reviews and complicated coordination across dispersed teams. They also needed centralized, web-accessible document control and a pricing model that supported hundreds of users per project.

AvalonBay implemented Procore’s cloud-based construction platform, providing unlimited user access, centralized drawing and document management, electronic submittals and RFIs, robust permission controls, and mobile photo tools. The change shortened review cycles from weeks to days or hours, eliminated shipping and administrative friction, improved coordination and accountability across hundreds of users, and made cost and change-order tracking more efficient.

AvalonBay Communities, Inc.

Tony Joyce

Project Engineer