Case Study: IC-Fluid Power eliminates shipping errors and automates outbound shipping with ProcessWeaver’s XCARRIER

Processweaver’s Xcarrier Makes IC-Fluid Power Shipping Operation More Efficient

IC-Fluid Power, a Northwood, OH–based global supplier of European hydraulic components, struggled with an inefficient outbound shipping process because their UPS WorldShip system didn’t integrate with SAP Business One HANA. That gap forced manual data entry for addresses, shipping methods, tracking numbers and costs, causing errors, billing surcharges, and extra administrative work that hurt customer service and increased transportation expenses.

By deploying ProcessWeaver’s XCARRIER on SAP HANA–powered Business One, IC-Fluid automated and integrated shipping so a single scan pulls order data from the ERP, weighs and rates packages, prints labels and documents, tenders shipments to carriers, and returns tracking and cost data to invoicing. The result: eliminated input errors and nonrecoverable surcharges, consistent invoicing and tracking, faster processing, and improved customer service and supply chain visibility — delivered on time and on budget.

IC-Fluid Power

Bernd Hunger

Vice President