Case Study: Mikron achieves seamless SAP-to-UPS shipping integration and eliminates manual data entry with ProcessWeaver

How digital integration helped Swiss watch experts increase efficiency

Mikron, a Swiss precision-machining firm from Biel with global facilities, produces high-precision gear-cutting and production machinery for watches and other industries. Although orders and deliveries lived in SAP, Mikron was manually extracting and re-entering data — a time-consuming, error-prone process that drove the company to seek a better-integrated shipping solution.

Mikron deployed ProcessWeaver, a UPS Ready integration that links UPS services directly into SAP and presents orders, shipments, tracking and invoicing in a single dashboard. The solution eliminated paper-based workflows and manual data entry, sped up and made shipping more reliable with real-time visibility and global coverage, and improved overall sales and customer-service efficiency.

Mikron

Daniele Colì

Mikron