Case Study: Global Technology & Consulting accelerates third-party risk management with ProcessUnity

Global Technology & Consulting boosts assessments 47% with ProcessUnity

Global Technology & Consulting, a large technology and consulting firm with approximately 300,000 employees, faced significant challenges in scaling its third-party security risk management program. Manual processes were unable to handle over 15,000 annual assessments, leading to wasted analyst time on routing and corrections, assessment bottlenecks, and an inability to meet growing demands from M&A and software bill of materials (SBOM) requirements. They turned to the ProcessUnity TPRM Platform to implement a more scalable and intelligent operating model.

ProcessUnity implemented an AI-native solution that redesigned the entire TPSRM lifecycle. This included using AI agents to automate intake and classification, cognitive AI to evaluate supplier evidence, and a conversational AI assistant for analysts. The results were substantial, including a 47% increase in completed assessments without proportional headcount growth, a 20% faster average cycle time dropping from 15 to 12 days, and a 129% increase in suppliers blocked due to better risk identification. ProcessUnity helped the global enterprise transform its program into a faster, more scalable, and AI-driven operation.