Case Study: Abercrombie & Fitch Co. achieves standardized third-party risk management with ProcessUnity

Abercrombie & Fitch Standardizes Third-Party Risk Management with ProcessUnity

Abercrombie & Fitch Co., a global retail apparel company, struggled with siloed third‑party risk processes that relied on email, spreadsheets and manual tracking across legal, information security, finance and other risk areas. To create a single “front door” for vendor onboarding and enforce consistent, auditable workflows, A&F selected ProcessUnity’s Vendor Risk Management (VRM) SaaS solution to automate assessments, onboarding, due diligence and reporting.

ProcessUnity configured A&F’s logic‑driven questionnaire workflows, implemented a centralized system of record in just six weeks, and added reporting dashboards and integrations (including Tableau and a Refinitiv World‑Check One connector). As a result, ProcessUnity enabled standardized vendor onboarding, eliminated silos, automated spreadsheet‑based manual work, delivered real‑time visibility into third‑party risk, and provided regulatory‑ready documentation with rapid time‑to‑value.

Abercrombie & Fitch Co.

Forrest Deegan

Chief Ethics & Compliance Officer