Case Study: Vacation Route achieves centralized IT‑GRC and streamlined operations with ProcessGene GRC & BPM Suites

Vacation Route - Customer Case Study

Vacation Route (www.via.co.il), an Israeli tour operator in the travel services industry, needed to manage complex IT-GRC and regulatory compliance across multiple subsidiaries while improving IT and business processes, enterprise architecture and change management. As a publicly traded company, they required a centralized, scalable approach to control execution, audits and cross-organizational governance.

They implemented ProcessGene’s GRC and BPM Software Suites (with professional services) to centralize multi‑org IT-GRC, automate controls and audits, establish a global process repository and unified terminology, and enable cross‑organizational benchmarking and EA-driven decisions. The solution lowered control and audit costs, improved measurable compliance and process efficiency, strengthened governance across subsidiaries, and delivered the expected results on time.

Vacation Route

Yuval Navon

CIO