Case Study: American Express Travel Services centralizes global GRC and reduces compliance effort with ProcessGene GRC Suite

American Express Travel Services - Customer Case Study

American Express Travel Services (NYSE: AXP), a global leisure and travel services provider, needed to manage risk, regulatory compliance and corporate governance across multiple subsidiaries. The complex, distributed organization lacked a consistent risk/compliance language and visibility, and relied on manual processes that made enforcement and auditing time-consuming.

ProcessGene’s GRC Software Suite was implemented for multi‑org risk management, regulatory compliance and corporate governance, providing centralized control, uniform assessment and reporting standards, and automation of control execution and audit tasks. The solution created ongoing risk‑mitigation and compliance frameworks, improved visibility and cross‑organizational benchmarking, and reduced manual effort so subsidiaries spend less time on regulatory compliance enforcement.

American Express Travel Services