Case Study: The PSC cuts onboarding time by 70% with Process Street

The PSC cuts onboarding time by 70% with Process Street

The PSC, a leading UK public relations and communications consultancy, faced significant challenges with inefficient HR operations. They were drowning in manual spreadsheets and mental checklists, which led to version control issues, a lack of automated reminders, and knowledge being trapped in individual team members' heads. This made processes like employee onboarding difficult to scale and created a critical risk for business continuity. To address this, they turned to the vendor Process Street for a solution.

By implementing Process Street's automated, intelligent workflows, The PSC created a single source of truth for all its HR processes. The solution included automated checklists for onboarding and offboarding, Slack integrations, and a centralized dashboard for visibility. This transformation resulted in dramatic time savings, including a 70% reduction in onboarding handover time. Beyond measurable efficiency gains, Process Street eliminated the mental burden on staff, built bulletproof contingency planning, and provided the scalability needed to support the growing organization.

The PSC