Case Study: K Segretto Consulting transforms property management workflows with Process Street

K Segretto Consulting builds 12 workflows for 400+ franchise locations with Process Street

K Segretto Consulting, a property management consulting firm, faced the challenge of creating standardized yet flexible workflow processes for a national franchise organization with over 400 unique office locations, each with differing local laws and team skill levels. To address this, they utilized Process Street, specifically through its Solutions Partners program, to build customized workflows.

The solution implemented using Process Street was a customizable package of 12 processes. A key feature was a toggle allowing users to select "training wheels" for detailed guidance or "I'm a pro" for a streamlined experience. Process Street enabled the creation of adaptable workflows that maintained company standards while allowing for necessary local modifications. The results thrilled the client, leading to further engagements to build more processes and solidifying a successful, ongoing partnership.

K Segretto Consulting