Case Study: Demshi Investment Holdings achieves 540x client growth with Process Street

Demshi Investment Holdings scales to 1,624 clients in 15 months with Process Street

Demshi Investment Holdings, a Namibian telecommunications infrastructure company, faced the challenge of scaling its client onboarding and operations rapidly from a startup foundation. With no existing systems and a small team, they needed a simple yet robust platform to avoid manual processes and support exponential growth. They turned to the vendor Process Street for their process management platform.

Process Street provided a comprehensive client onboarding system that served as a central operational hub. This solution enabled Demshi to scale from 3 to over 1,600 clients in just over a year, a 540x growth, while expanding operations across 10 towns and into a new country. The measurable impact includes successfully onboarding the country's largest ISP and managing complex multi-party workflows seamlessly, with plans to double their client base again in the near future.

Demshi Investment Holdings