Case Study: Colony Living Cuts Tenant Onboarding Time by 60% with Process Street

Colony Living cuts tenant onboarding time by 60% with Process Street

Colony Living, a specialized real estate agency managing HMO properties, faced significant challenges with its fragmented and manual tenant onboarding process. Their distributed team struggled with communication across multiple platforms, leading to compliance risks and inefficiencies. To address this, they implemented workflows from the vendor Process Street.

Process Street provided a centralized solution with automated workflows, conditional logic, and AI-powered calculations. This streamlined Colony Living's operations, reducing tenant onboarding time by 60% from five days to two days per application. The solution also improved compliance and provided the scalable foundation needed for business growth.

Colony Living