Case Study: Lewis Services achieves 90% efficiency gains with ProArch's Dataware Data Platform

Lewis Services cuts effort by 90% with ProArch

The customer, Lewis Services, faced significant operational challenges due to its manual and decentralized payroll and invoicing processes, which required 45 full-time employees to process 86,000 spreadsheets annually. To address this, the vendor ProArch implemented its Dataware Data Platform and developed a custom application called Tiempo to integrate the company's HR and ERP systems.

ProArch's solution streamlined time entry, timesheet creation, and approval, leading to a 90% reduction in overall effort. The measurable impacts included a drastic reduction in invoice adjustments to a 3% rate, faster revenue realization, and greatly improved customer and employee experiences. Lewis Services now owns the tool, avoiding future costly ERP upgrades.

Lewis Services