Case Study: Lewis Services achieves 90% efficiency gains with ProArch’s Dataware Data Platform

Lewis Services achieves 90% efficiency gains with ProArch

Lewis Services, one of North America's largest vegetation management companies, faced significant inefficiencies in its payroll and customer invoicing processes. Without a centralized system, the company was manually processing 86,000 spreadsheets annually, a task requiring 45 full-time employees and causing payroll delays and poor customer experiences. To address this, they partnered with vendor ProArch to implement the Dataware Data Platform and a custom application.

ProArch integrated Lewis's HR and ERP systems into a data warehouse and developed a custom application called Tiempo. This solution automated calculations for payroll and invoices based on customized rules. The results were transformative, yielding a 90% reduction in overall effort, a drop in invoice adjustments to a 3% rate, and significantly faster revenue realization. ProArch's solution also provided Lewis with advanced reporting capabilities and ownership of a tool to avoid future costly ERP upgrades.

Lewis Services