Case Study: Lewis Services achieves 90% efficiency gains with ProArch’s Dataware Data Platform

Lewis Services achieves 90% efficiency gains with ProArch

Lewis Services, one of North America's largest vegetation management companies, faced significant operational inefficiencies due to a lack of a centralized system. Their payroll processing and customer invoicing were slow and manual, requiring 45 full-time employees to process 86,000 spreadsheets annually. This challenge caused payroll delays, slow revenue realization, and unhappy employees. To address this, they partnered with vendor ProArch and utilized its Dataware Data Platform.

ProArch implemented a solution by integrating Lewis's HR and ERP systems into a data warehouse and developing a custom application called "Tiempo." This resulted in a 90% reduction in overall effort for time entry and timesheet processes. The solution also drastically reduced the invoice adjustment rate to just 3%, leading to faster revenue realization, a better customer experience, and transformational acceptance of the new tool by employees.

Lewis Services