Case Study: an energy retailer saves hundreds of hours and improves data quality with ProArch's Data Platform

Energy Retailer saves 100s of hours with ProArch

The customer, a commercial and industrial electricity retailer, was struggling with a slow and manual broker commission reporting process that took multiple people two weeks to complete each month. This resource-draining process used data from multiple disconnected systems, leading to outdated reports and poor data quality. The company turned to vendor ProArch and its Dataware data platform to automate and improve this critical function.

ProArch implemented its Dataware platform, deploying it within a week and integrating data from 11 sources including Salesforce. The solution automated the commission reporting process, which now runs daily with real-time information. This saved the energy retailer hundreds of work hours, significantly improved data quality, minimized overhead costs, and increased accounting visibility and broker satisfaction. ProArch continues to provide ongoing support and upgrades to the platform.