Case Study: Winkler & Dünnebier achieves seamless engineering change management with proALPHA

Winkler & Dünnebier - Customer Case Study

Winkler und Dünnebier Süßwarenmaschinen GmbH, a leading manufacturer of complex confectionery machines, faced the challenge of managing highly sophisticated engineering changes and service requests for its unique, large-scale production plants. To streamline these processes and reduce departmental effort, the company turned to its existing ERP system vendor, proALPHA, to implement a solution using the proALPHA Service module.

proALPHA implemented a seamless engineering change management system that integrated service requests and change workflows into a single call process within the ERP. This provided full transparency and triggered automated workflows for all subsequent departments, from engineering to purchasing and production. The solution significantly reduced the effort of handling changes for all departments involved and provided comprehensive controlling tools, though specific quantitative metrics were not provided in the case study.

Winkler & Dünnebier

Carsten Butz

Head of Corporate Strategy & Engineering