Case Study: Josef Neumüller Werkzeugschleiferei achieves paperless, error-free order processing with proALPHA ERP

Josef Neumüller Werkzeugschleiferei - Customer Case Study

Josef Neumüller Werkzeugschleiferei, a manufacturer of milling and drilling tools, faced challenges with process efficiency, transparency, and error-prone manual tracking in its production and claims management. To address this, the company partnered with vendor proALPHA and its implementation partner to implement an innovative Industry 4.0 solution integrated with their proALPHA ERP system.

The solution involved engraving each tool with a unique data matrix code, creating a digital thread that linked physical products to their data in proALPHA. This enabled paperless, transparent order processing, automated the generation of follow-up orders, and provided real-time production status updates. As a result, the solution delivered significant time savings, a minimal error rate, and a 30% reduction in rejected claims, providing full process reliability for the customer.

Josef Neumüller Werkzeugschleiferei

Josef Neumüller

Managing Partner