Case Study: Three Scandinavia relieves IT operations burden with Proact Premium Support+

Support service adds key skills and relieves burden on IT operations team

Three Scandinavia, a major mobile service provider, faced a challenge when a key IT team member with expertise in their Commvault backup solution was leaving. With a small, efficient operations team, they needed a way to manage this critical function without the burden of recruiting or training a new specialist internally.

The solution was implemented by Proact through its Premium Support+ service. Proact took over the management of all daily backup operations, which relieved the internal team of routine tasks and provided constant access to expert skills. This partnership delivered benefits including fixed cost control, 24/7 availability, and operational flexibility, allowing Three Scandinavia's team to remain small and focused on their core infrastructure while ensuring their data was protected.

3 Scandinavia

Mikael Vinberg

Manager Infrastructure