Case Study: SkiStar accelerates troubleshooting with Splunk and Proact

SkiStar - Customer Case Study

SkiStar, a leading operator of ski resorts in Sweden and Norway, faced a significant challenge in its DevOps environment. Their developers spent excessive time manually analyzing complex application log files to troubleshoot bugs and review new software releases, creating a major bottleneck. To address this, they turned to vendor Proact for a solution using Splunk to automate log management.

Working with Proact, SkiStar deployed Splunk and customized it with real-time dashboards. This automated solution dramatically accelerated troubleshooting, freeing developers to spend more time coding. It also enabled the resolution of more difficult problems that were previously impossible with manual analysis. Proact provided ongoing support, and the generic Splunk platform offers SkiStar potential for many future use cases beyond IT operations.

Skistar

Peter Larsson

IT Manager