Case Study: Woonconcept achieves near-zero downtime with Proact Managed Cloud Services

Proact protects Woonconcept’s digital assets with 24/7 management

Housing association Woonconcept faced the challenge of moving from a reactive IT model to a proactive one to ensure constant business continuity for its tenants. The organization's internal team struggled with the complexity of managing its storage and backup environment, which led to unplanned downtime. To solve this, Woonconcept partnered with vendor Proact for its managed services expertise.

Proact implemented its Managed Cloud Services, including Disaster Recovery as a Service (DRaaS), Service Management for Storage, and Service Management for Backup. This solution provided Woonconcept with proactive 24/7 monitoring and expert support, resulting in near-zero downtime. The partnership with Proact gave the IT team peace of mind, allowing them to refocus on their core business goals while trusting their digital assets were professionally managed.

Woonconcept

René Munster

Head of Computerization, Automation and Facility Services