Case Study: LBC Tank Terminals achieves 370% increase in Near Miss Reporting with Pro-Sapien

LBC Tank Terminals’ 370% Increase in Near Miss Reporting

LBC Tank Terminals, an independent operator of midstream and downstream bulk liquid storage facilities across Europe and the US, needed a flexible, user-friendly HSSEQ platform to support a new, company-wide Corporate Social Responsibility approach and to replace an outdated Oracle system. LBC wanted to remove siloed reporting, boost proactive incident and near-miss reporting, and extend reporting beyond EHS specialists — so they selected Pro-Sapien’s EHS software on SharePoint 2016 and Office 365 to align with their five core values.

Pro-Sapien implemented a customized solution (incident and action management, PEER safety observations, management of change and BI dashboards, later integrated with Power BI), with single sign-on and an intuitive SharePoint interface. The results: Near Miss and Unsafe Situation reports rose 370%, the share of incident reports logged by non‑EHS staff jumped from 10% to 93%, LBC saved one day per month on HSSEQ reporting, eliminated Excel action lists, sped up non‑compliance responses and reduced training time — demonstrating measurable safety and efficiency gains with Pro-Sapien.

LBC Tank Terminals

Martin Hoogenraad

CSR Manager