Case Study: Mountain Crest Gardens achieves hundreds of email signups per day with Privy

How Mountain Crest Gardens Uses Privy to Capture Hundreds of Emails Per Day

Mountain Crest Gardens, a family-owned succulent grower in northern California, needed a better way to grow its email list, increase onsite conversions and engage mobile shoppers after migrating to BigCommerce. The company turned to Privy for email-capture and onsite engagement tools—most notably interactive "spin-to-win" pop-ups, mobile-responsive media embeds, cart-intent offers and customer alerts.

Using Privy’s spin-to-win and other campaign types, Mountain Crest Gardens captures 100+ emails per day during peak season (sometimes up to 300), reports about a 20% redemption rate and an 11% conversion rate, and has doubled conversions on slow days by triggering targeted offers. Privy also enabled responsive video/GIF/PDF embeds, out-of-stock alerts and cart-saver upsells, making Privy a critical part of their marketing and revenue strategy.

Mountain Crest Gardens

Matts Jopson

Vice President