Case Study: PEO XMI achieves 50% faster open enrollment with PrismHR Benefits Enrollment

XMI - Customer Case Study

XMI, a Nashville-based PEO/ASO and benefits brokerage serving more than 160 clients in 36 states, relied on a manual, paper-based benefits enrollment process that became increasingly time-consuming and exposed sensitive data as the company grew. During open enrollment staff mailed customized forms, tracked responses by hand, and manually keyed deductions into payroll and carrier systems, creating a stressful year-end crunch.

XMI adopted PrismHR’s native benefits enrollment solution, gaining a mobile-friendly, integrated system that eliminated paper workflows, secured employee data, and made plan comparisons simple. The change cut open enrollment time by 50% (from about two weeks to one), boosted client satisfaction, and provided a clear technology-driven competitive advantage.

XMI

Brenda Rowan

Director of Operations & Payroll