Case Study: Total Human Resources improves demos and streamlines employee self-service with PrismHR Employee Portal

Total Human Resources Impresses Prospects and Clients with PrismHR Employee Portal

Total Human Resources, a Greenville, SC-based PEO, needed a modern, easy-to-use employee self-service portal that would serve as the face of the organization for worksite employees and prospects—providing benefits and payroll info, W-2s, pay stubs, and retirement data—while reducing support tickets and strengthening demos. To meet those needs they adopted the new PrismHR Employee Portal.

PrismHR’s portal delivered an intuitive, customizable interface with straightforward setup, retirement-account visibility, and online W-2 access, driving rapid user adoption and simplifying demos (even presented by the company president). The payroll team began migrating clients proactively, clients praised the personalized experience, and Total Human Resources saw improved client presentations, higher employee engagement, and fewer support issues.

Total Human Resources

Michelle Mathisen

Operations Manager