Case Study: Sisu Software accelerates integrations and boosts retention with Prismatic

How Sisu used Prismatic to accelerate integrations, resulting in 5x revenue per subscription and 3% less churn.

Sisu Software, a real estate workflow automation solution, faced significant challenges with its custom-built integrations. The process was slow, taking up to eight months per integration, and the knowledge was siloed with a single engineer. This approach did not scale, and a deployment to 200 customers caused severe performance issues that constrained their entire platform. They needed a more scalable solution for this critical part of their SaaS offering.

Sisu Software implemented the Prismatic embedded iPaaS to handle its integrations. This allowed their engineering team to build integrations six times faster, reducing development time from months to just weeks. The solution resulted in a 3% reduction in monthly customer churn and a 5x increase in revenue per subscription, rising from under $100 to nearly $500. Prismatic provided a scalable infrastructure and enabled Sisu's customer success team to manage support, giving the company a strong competitive edge.

Sisu Software

Frank Felice

Chief Revenue Officer