Case Study: Carrs Tool Steels achieves improved profitability and streamlined manufacturing with Priority Software

Carrs Tool Steels’ investment in ERP has yielded a range of benefits that have helped them remain competitive

Carrs Tool Steels, a UK manufacturer of tool steels, faced fragmented, paper-based processes, with much operational knowledge held only in the production manager’s head and no real-time view of the business. This led to high stock levels to cover for inaccurate delivery dates and difficulty tracking off-site work, so Carrs Tool Steels turned to Priority Software’s Priority ERP to modernize operations.

Priority Software enabled rapid, simple customizations and new modules (with partner Medatech UK support) so Carrs could build production routes at the quoting stage, charge accurately by processing, and provide reliable delivery dates while keeping operations running. The Priority Software solution also supported fast remote access (even via Chromebooks) during COVID, helped Carrs manage higher volumes of product queries, launch value-added ready-milled blocks, improve pricing and service, and deliver a measurable uplift in profitability and shop-floor productivity.

Carrs Tool Steels

Mark Mullaly

Systems Manager