Case Study: OKI Data Americas scales MPS and device management with PrintFleet Enterprise

OKI Data Americas Scales MPS Program with PrintFleet Enterprise

OKI Data Americas, a subsidiary of OKI Data Corporation, needed a way to simplify device management for customers with large, multi-location print environments while also streamlining supplies fulfillment and break/fix service. To meet these MPS goals, OKI Data Americas chose PrintFleet, using PrintFleet Enterprise as the cornerstone of its managed print services program and as its primary resource for remote device monitoring.

With PrintFleet Enterprise, OKI Data Americas now manages roughly 5,000 devices nationwide, using alerts and reporting to handle consumables replenishment and dispatch service more efficiently. The PrintFleet solution gave OKI Data Americas actionable data for customized MPS proposals, improved support for customers and resellers, and provided highly accurate information for managing complex customer locations.

OKI Data Americas

Edward Juliff

Manager, MPS Operations