Case Study: Kajabi boosts brand awareness and customer retention with Printfection

Kajabi saves 10-15 hours a week with Printfection swag rewards

Kajabi, an all-in-one platform for creating an online business, wanted to bolster customer retention and increase brand awareness by rewarding its users, whom it calls Heroes. They sought a solution to manage a swag rewards program without the burden of handling packaging and distribution in-house, a challenge they faced with their previous vendor. They partnered with Printfection and its swag platform to implement this program.

Printfection provided a platform that allowed Kajabi to choose from hundreds of swag items and automate the drop-shipping of rewards to customers. This solution saved an estimated 10-15 hours per week for the community manager. The program significantly boosted brand awareness, with 80% of recipients willing to share their experiences, and it helped increase organic traffic and customer retention for Kajabi.

Kajabi