Case Study: Lufthansa Technik AG achieves seamless migration of 12,500 users and centralized, serverless printing with PrinterLogic

Transparently Migrating 12,500 Employees from Novell iPrint while Eliminating Print Servers

Lufthansa Technik AG, the lead company in the Lufthansa Technik Group with more than 26,000 employees, needed to migrate 12,500 European users off Novell iPrint without disrupting daily operations across 10 locations and roughly 2,500 printers. The IT team required a centrally managed, user‑friendly printing solution that would reduce help‑desk calls, scale cost‑effectively, and avoid downtime from print‑server failures.

After evaluating nine options, Lufthansa Teknik selected PrinterLogic, which imported Novell printers into a single management console and removed the need for print servers. The migration was completed transparently by a two‑person team, improved print performance and reliability, simplified user printing anywhere, cut hardware and support costs, and delivered rapid ROI.

Lufthansa Technik AG

Manfred Lapp

Project Manager