Case Study: BankPlus achieves simplified printing and reduced help desk calls with PrinterLogic

Simplifying Printing and Reducing Help Desk Calls by Eliminating Print Servers

BankPlus is an independent community bank in Mississippi with over $2.5 billion in assets, 65 offices and 900 employees. As the bank expanded, it accumulated a print server at each location, forcing IT to manage 65 disparate servers—making upgrades, provisioning and remote maintenance complex, costly and a frequent source of employee printing issues and help-desk calls.

BankPlus selected PrinterLogic’s web-based enterprise printer management to eliminate print servers and centrally provision, monitor and troubleshoot all printers from a single console. The change simplified printing for employees, drastically reduced help-desk calls and associated costs, and saved significant IT time and maintenance expense, delivering measurable ongoing ROI.

BankPlus

Marc Forester

Technical Services Manager