Case Study: RC Willey achieves 80-hour savings per printer driver deployment with PrinterLogic

RC Willey Home Furnishings Saves 80 Hours per Every Printer Driver Deployment with PrinterLogic

RC Willey Home Furnishings, a family-operated retailer with 14 locations and about 1,500 users, struggled with a distributed hybrid print environment: domain-joined workstations used a central print server while hundreds of thin clients relied on manually configured direct IP printers. Routine tasks like deploying printers, changing drivers and moving thin clients were time-consuming, required trained technicians on site, and created printer buildup and inefficiencies.

After a one-day rollout of PrinterLogic, printers are deployed automatically by IP range and managed centrally, eliminating manual installs and local visits. IT can batch-replace printer objects, push new drivers remotely, and wipe old printer entries; the company estimates savings of roughly 80 hours for each company-wide driver change and substantially reduced setup and travel time, improving efficiency and ROI while paving the way to further server consolidation.

RC Willey

Chris Williams

Senior Systems Administrator