Case Study: Banner Bank achieves simplified, centralized Citrix printing across 116+ locations with PrinterLogic

PrinterLogic Simplifies Citrix Printing for Banner Bank Across More Than 100 Locations

Banner Bank, a 125+-year-old financial institution headquartered in Walla Walla, WA, has grown rapidly to more than 100 branches and was preparing to double again. That expansion made printer management—especially within its Citrix XenApp environment—time-consuming and fragile: adding or removing printers required techs to log into individual workstations, print servers in branches consumed resources, and mobile staff needed seamless local printing without disrupting customers.

Banner Bank deployed PrinterLogic to replace print servers and integrate with Citrix, allowing workstations to print directly to local devices while printers are installed and managed centrally and automatically. The result: zero branch print servers, greatly simplified deployments at 116+ locations, automatic printer installs for mobile employees, an 85% drop in FTE hours to set up printers (about 30 minutes vs. up to six hours per branch), and a sharp reduction in support calls.

Banner Bank

Mike Currie

Senior Vice President and IT Infrastructure Manager