Case Study: Hamilton County, Indiana achieves print-server elimination and streamlined printer management with PrinterLogic

PrinterLogic Delivers Simplified, Streamlined Printer Driver Management and Eliminates Print Servers for Hamilton County

Hamilton County, Indiana—a county government serving roughly 300,000 residents across about 10 locations—was supporting ~1,100 users and 250 printers on aging Windows print servers. The environment suffered frequent outages, driver conflicts, time-consuming printer installs that required IT intervention, and limited visibility into printing usage and costs.

By deploying PrinterLogic the county eliminated its primary print server (and plans to retire the secondary), enabled web-based self-service printer installs, and centralized driver management for instant updates. The move delivered greater stability and uptime, fewer helpdesk calls, and built-in reporting that lets IT track print activity and pursue cost-saving opportunities.

Hamilton County, Indiana

Chris Mertens

Director of Information Technology