Case Study: EPIC Management, L.P. achieves centralized, simplified, secure printing and actionable reporting with PrinterLogic

PrinterLogic Centralizes and Simplifies Printing for Trusted Managed Service Provider (MSP) and Its Regional Healthcare Clients

EPIC Management, L.P., a Southern California healthcare management and consulting firm supporting 19 sites, 200+ physicians and 150,000 patients, faced fragmented, server-based print infrastructure that limited responsiveness, provided poor visibility into usage and hardware status, and lacked a cost‑effective way to meet secure printing requirements for protected health information (PHI).

By deploying PrinterLogic across its distributed environment, EPIC centralized print administration, cut printer provisioning from days to seconds, and gained robust SNMP-based monitoring and built‑in reporting to support a cost‑plus billing model. Integrated Pull Printing added secure release printing for prescriptions and PHI, dramatically reducing management time and overhead while improving service responsiveness to clients.

EPIC Management, L.P.

Chris Patten

Senior Server Engineer