Case Study: Princeton Community Hospital achieves uninterrupted MEDITECH printing and simplified installs with PrinterLogic

Princeton Community Hospital Resolves MEDITECH EHR Printing Issues with PrinterLogic

Princeton Community Hospital, a 267‑bed general medical and surgical hospital in Princeton, West Virginia with multiple remote sites and a large distributed IT footprint, was struggling with frequent printing problems tied to its MEDITECH EHR. The MEDITECH requirement for Windows print servers caused driver conflicts, single points of failure and a burdensome, time‑consuming printer installation process that strained the service desk.

The hospital implemented PrinterLogic, which integrated seamlessly with MEDITECH and provided a centralized, web‑based console for assigning drivers and defaults. The service desk can now send install links so users self‑install printers, driver conflicts are resolved, and printing remains available during server outages—delivering higher reliability, faster installs and uninterrupted clinical operations.

Princeton Community Hospital

Jessica Pennington

Server Administrator