Case Study: HAMBS Medical Benefits Systems achieves streamlined, secure multi-tenant print management with PrinterLogic

Major IT solutions provider for Australia's private health-insurance industry uses PrinterLogic to simplify and secure print management

HAMBS (Hospital and Medical Benefits System) is a member-owned, not-for-profit IT provider in Adelaide that supports 25 health-insurance funds with a Citrix/EDI-hosted HAMBS application and related services. Managing roughly 200 distributed printers across multi-tenant domains was manual, fragmented and slow—printer provisioning and driver/configuration updates required repeated work across servers and there was no convenient, secure way to segregate printer pools per fund.

By deploying PrinterLogic’s centralized console and folder-based security, HAMBS now makes instant, organization-wide printer changes, delegates controlled admin rights to individual funds, and delivers a consistent print experience across Citrix and EDI environments. The result: faster deployments, safer multi-tenant access, a simpler workflow for staff and clients, and an estimated savings of at least ten hours per month, with plans to add mobile/pull printing and print-auditing for further ROI.

HAMBS

Justin Reeves

Senior Systems Administrator