Case Study: Helion Automotive Technologies achieves zero-downtime print migrations and major cost savings with PrinterLogic

Leading MSP leverages PrinterLogic to provide its customers with cost-saving print management options, advanced print functionality and high print availability

Helion Automotive Technologies is a leading MSP serving 650 dealerships and 28,000 employees from offices in Maryland and Texas. Tasked with managing nearly 800 client print servers, Helion faced resource‑intensive, error‑prone server migrations (up to an hour per printer), frequent help‑desk calls and limited ability to offer advanced printing features without raising costs.

By deploying PrinterLogic, Helion centralized print management, eliminated print‑server migrations, and automated printer deployment via Active Directory while adding self‑service, mobile, secure printing and auditing. The result: instantaneous cutovers, far fewer help‑desk tickets, measurable time savings (for example, roughly 20 hours saved per server cutover) and lower ongoing costs for customers alongside improved uptime and next‑gen print capabilities.

Helion Automotive Technologies

Jeff Kingsmore

Systems Support Manager