Case Study: Georgia System Operations Corporation achieves serverless, centrally managed printing and easy self-service printer installation with PrinterLogic

Large, highly distributed utility cooperative deploys PrinterLogic to modernize its print infrastructure and empower end users

Georgia System Operations Corporation (GSOC) is a not‑for‑profit utility cooperative that monitors generation, transmission and distribution for 38 electric membership corporations across Georgia, with about 800 employees serving customers over roughly 70% of the state. Facing an aging 32‑bit print server, unmanaged direct‑IP printing at 12 remote locations, and a multi‑step printer installation process that routinely required help‑desk intervention, GSOC sought a seamless, cost‑effective modernization of its print infrastructure.

GSOC tested and rolled out PrinterLogic across its sites in one week, replacing multiple print servers with a scalable, centralized print‑management platform that preserves direct‑IP printing. The deployment delivered one‑click self‑service installs (including floor‑plan maps), simplified driver updates and remote administration from a single console, eliminated routine help‑desk printer requests and generated uniformly positive user feedback as the team moves toward mobile printing and print‑auditing next.

Georgia System Operations Corporation

Arcelious Elliott

Help-desk Supervisor