Case Study: Guthrie achieves print server elimination and simplified Epic printing with PrinterLogic

Guthrie Eliminates Print Servers While Simplifying Epic Printing

Guthrie, a non-profit integrated healthcare system serving north central Pennsylvania and south central New York with three hospitals, 5,000+ employees and more than 40 locations, faced growing printer management problems as staff roamed between sites. Their homegrown solution struggled with Epic’s local print-queue recommendations, leading to time-consuming EPS configuration, frequent help-desk calls, and inconsistent printing for mobile users.

After evaluating options, Guthrie deployed PrinterLogic’s web-based enterprise printer management to eliminate print servers and centralize control in a single console with a self-service installation portal. The solution provided consistent printing across all locations, automated driver management, nearly eliminated print-related help-desk calls, and delivered substantial time and cost savings.

Guthrie

Chris Gorsline

Lead Systems Engineer