Case Study: Zeus Industrial Products achieves print server elimination and 75% fewer help‑desk calls with PrinterLogic

Eliminating Print Servers Instead Of Upgrading To Windows Server 2012

Zeus Industrial Products, a nearly 50-year–old leader in polymer tubing with about 1,600 employees and multiple North American facilities, was plagued by daily print server outages, driver interoperability problems, and a high volume of print-related helpdesk calls. Facing costly and complex upgrades from Windows Server 2003/2008 to 2012 across four sites, the company needed a simple, centralized, web-based printing solution.

Zeus deployed PrinterLogic enterprise-wide to eliminate all print servers and centrally manage 32‑ and 64‑bit drivers for 1,600 users and 500 printers. The rollout was seamless and invisible to users, automated driver distribution, removed offline printers, and cut print-related helpdesk calls by over 75%, avoiding hardware upgrades and saving significant IT time and cost.

Zeus Industrial Products

Derek Bryant

Systems Engineer